ADMATRIX DSP privacy policy

Last updated: March 31, 2025

1. Overview

This privacy policy describes how CRAID Inc. (hereinafter referred to as "CRAID," "we," or "us") collects, uses, discloses, and protects personal information through the ADMATRIX DSP platform (hereinafter simply referred to as "our platform") for advertising delivery in the United States. Our platform helps advertisers deliver relevant ads to users across websites, mobile applications, and other digital properties.


2. About Us

ADMATRIX DSP is a programmatic advertising platform that enables brands and agencies to buy digital media and deliver privacy-respectful, relevant ads across websites, mobile apps, connected TV, and other emerging channels. Our mission is to connect advertisers with the right audiences while giving users clear choices about how their data is used.


3. What We Do

ADMATRIX DSP is a demand-side platform (DSP) that helps advertisers and advertising agencies manage digital advertising campaigns across various channels, including websites, mobile applications, connected TVs, and other digital properties. Our platform enables advertisers to:

The advertising campaigns executed by our clients fund the free content and services you enjoy online.


4. Information We Collect

Our platform collects and processes personal information about users, devices, and ads. This information includes:

Category Examples Typical Sources/Context
Identifiers Unique cookie IDs
Mobile Ad IDs (IDFA / GAID)
Pseudonymous hashes of email / phone
IP addresses
Bid requests, cookies/pixels, client uploads
Internet / Electronic Network Activity Browser & device specs (type, version, settings)
Ads shown (what / where / when)
Web-browsing history linked to ad impressions
Bid requests, cookies/pixels
Geolocation Data General location (IP-based)
Precise lat/long (if provided)
Bid requests, device OS data
Interest / Demographic Inferences Segments we infer (e.g. interests, age-range)
Segments supplied by clients / partners
Data providers, client uploads, platform analytics
Commercial Information Interactions with ads (impressions, clicks, views)
Purchase or intent signals
Measurement tags, conversion tracking, client data

5. How We Collect Information

Our platform receives data in several ways, including:


6. Cookies and Tracking Technologies

6.1. Cookies

Cookies are small text files placed on your device's browser to save settings. They help distinguish, recognize, and store related data for unique web browsers and devices. Our cookie domains are admatrix.jp and ad-m.asia. The ADMATRIX ID is used to recognize web browser profiles over time across sites and has a lifespan of up to 13 months from the last interaction with the platform.

We perform cookie synchronization to send ad requests and other data between sellers and buyers. This means matching our identifiers with client or partner cookie IDs. We also use cookies to save opt-out choices.

6.2. Other Tracking Technologies

Besides cookies, our platform may use the following:


7. How We Use Your Information

We collect personal information and process it for business or commercial advertising-related purposes, both on our behalf and on behalf of clients and partners. These purposes include:


8. How We Disclose Your Information

We disclose your information to third parties only in the ways described in this policy:


9. International Data Transfers

All information we process may be transferred from the United States to Japan or other countries where we or our service providers operate. This includes other countries that may have data protection laws that differ from those in your residence. We strive to protect your information in accordance with applicable legal requirements.


10. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include physical, electronic, and administrative safeguards. We strive to use commercially acceptable means to protect your personal information, but no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.


11. Data Retention

Personal information collected by our platform is retained for up to 13 months. After this period, the data may be deleted, anonymized, or aggregated and retained for up to an additional 3 years for analytical purposes. This retention policy does not apply to client or partner data, which may be subject to different retention periods determined by our clients and partners.


12. Your privacy rights

You may have certain rights regarding your personal information depending on your location:

To exercise these rights, please contact us at privacy@admatrix.jp. We will respond to your request in accordance with applicable laws.


13. How to Exercise Your Rights

To exercise your privacy rights, please visit our opt-out page or contact us at privacy@admatrix.jp. We will respond to your request within the time required by applicable law. We may need to verify your identity before processing your request.


14. Opting Out of Targeted Advertising

You have several options to opt out of targeted advertising:

Please note that you will need to opt out individually on each browser and device you use. If you clear your cookies, you will need to opt out again.


15. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with the updated revision date. If we make significant changes to this privacy policy, we will notify you through a notice on our website or by other means as required by applicable law.


16. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:


17. For Residents in California and other States

17.1. Notice at Collection

We will not sell the personal information we collect, including any sensitive personal information, or share it with third parties for cross-context behavioral advertising.

We may collect the personal information categories listed in the table below. The table also lists, for each category, our expected retention period, and purpose of collection.

Personal Information Category Purpose(s) of Collection Retention Period Whether We “Sold” or “Shared” This Category of Personal Information in the Last 12 Months
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers Personalized ads, frequency capping, fraud prevention Up to 13 months No
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement. Ad delivery, measurement, analytics Up to 13 months No
Geolocation data Geo-targeting, fraud prevention Up to 13 months No
Commercial Information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies Attribution, campaign reporting Up to 13 months No
Inferences drawn from other personal information any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes Ad personalization Up to 13 months No

17.2. CCPA Disclosures

The California Consumer Privacy Act (“CCPA”) provides certain rights to California residents regarding their personal information. We provide additional information in this section in accordance with the CCPA and other applicable laws. If there is any conflict between this section and the above sections , this section prevails for residents in California and other States.

17.2.1. Categories of Personal Information Collected

We have collected the following categories of personal information in the past 12 months:

17.2.2. Sources of Personal Information

We collect personal information from the following sources:

17.2.3. Business or Commercial Purposes for Collecting Personal Information

We collect personal information and process it for business or commercial advertising-related purposes, both on our behalf and on behalf of clients and partners. These purposes include:

17.2.4. Categories of Third Parties with Whom We Share Personal Information

We do not sell or share personal information with third parties unless otherwise required by applicable law.

17.2.5. Sale or Sharing of Personal Information

We do not sell or share personal information as defined under the CCPA.

We do not disclose personal information to third parties. If our practices change in the future, we will update this Privacy Policy and provide appropriate notices and opt-out mechanisms as required by law.

During the 12-month period prior to the effective date of this Privacy Policy, we did not disclose personal information.

17.2.6. Exercising Rights Through an Agent

You may designate an agent ("authorized agent") to make requests regarding your personal information. If you make a request through an agent, we may require the following:

  1. Written permission from you to the agent
  2. Information to verify your identity
  3. Verification of the agent's identity

To designate an agent, please contact us at privacy@admatrix.jp.

17.2.7. Children's Privacy

Our Platform are not developed for, nor directed at, children under the age of 16. We do not knowingly collect personal information from, nor employ or offer targeting towards children under the age of 16. Furthermore, we do not have actual knowledge that we sell or share the personal information of consumers under the age of 16. If you believe that your child, who is under the age of 16, has provided us with personal information, please contact us at privacy@admatrix.jp and we will use reasonable efforts to remove that information from our records.

17.2.8. Additional State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon and any other U.S. state that grants comparable privacy rights have the right to (i) access, correct, delete, or obtain a copy of their personal information, (ii) opt out of the sale, sharing, or use of their personal information for targeted advertising or profiling, and (iii) appeal any decision we make regarding their request. We will honor such requests and appeals in accordance with the time-frames and verification standards set by the applicable state law. Appeals may be submitted by replying to our decision email or by writing to privacy@admatrix.jp with the subject line “Appeal of Privacy Request.”